Pos Malaysia’s medication delivery service becoming popular

Pos Malaysia’s Ubat Melalui Pos (UMP) service, launched in 2011, has been offering the delivery of prescription medication to patients located within the PosLaju area of coverage for a minimal fee.

The UMP service is convenient for patients since they are able to receive their medication at their mailing address, thus shortening their waiting time at government hospitals and clinics. The service also ensures the uninterrupted continuity of their monthly medication supply, thereby increasing their medication compliance.

Patients visiting 394 government hospitals and clinics nationwide have been able to utilize the UMP service. They just need to download the MyUBAT mobile application through Google Play, App Store or AppGallery, or seek further information at any Ministry of Health (MOH) healthcare facilities. [https://myubat.pharmacy.gov.my]

Pos Malaysia Berhad’s Director of Operations, Zaini Yahman said, “Pos Malaysia takes great pride in being able to play a critical role in bolstering the Ministry of Health’s endeavors to enhance healthcare accessibility for every Malaysian through the UMP service. Utilizing our expansive network that spans over 11 million addresses across the nation, we are grateful for the trust in us to make a significant difference in the lives of numerous patients.”

In addition to the most extensive last-mile reach, Pos Malaysia also has a network of more than 3,800 touchpoints with presence across the country, providing Malaysians with the most comprehensive retail network.

Zaini added that Pos Malaysia is committed to secure and timely delivery of medication and delivers about 60,000 parcels a month. “But we are not just delivering parcels, we are delivering hope to those who need it most. This service exemplifies our commitment as a responsible corporate entity constantly driving innovation, and we look forward to continuing our efforts to uplift lives and create a better tomorrow,” he said.

As part of Pos Malaysia’s corporate social responsibility, 5 percent of the UMP service’s revenue from January to June 2023 amounting to more than RM80,000 was raised for MOH’s fund for underprivileged cancer patients. According to MOH’s Deputy Secretary-General (Finance) Dato’ Sri Norazman Ayob, “For the period from 2012 to June 2023, Pos Malaysia has donated as much as RM708,783.56 and a total of RM617,393.20 has been spent on the treatment of cancer patients from all over Malaysia, especially at the National Cancer Institute and Kuala Lumpur Hospital which are the main reference health facilities of the Ministry of Health for cancer treatment.”